FAQ's

Delivery times vary based on the shipping method chosen and the recipient's location. Generally, express shipping has shorter lead times compared to standard shipping. You will be informed of the delivery time when you put all the information at the checkout before finalizing the purchase, and if it does not appear to you after finalizing the purchase you will receive an email with the tracking number of the product and with the confirmation that your order has been delivered and the estimated delivery time. In case of doubt or problem contact us.

Yes, we will provide you with a tracking number as soon as the order is dispatched. You will be able to track the status and location of your order during shipping.

Yes, we have a return and refund policy (to see it go to the return and refund policies page). If you are not satisfied with your purchase, please contact us within the specified period to begin the return or refund process.

Yes, our customer support team is ready to help. If you have any questions or concerns, please contact us.

We don't have a physical store. We are an online store that operates exclusively over the internet. In the future we will have a physical store base.

Yes, we offer international shipping to cater to a global audience. However, please note that delivery times may vary depending on the destination and local customs procedures.

We accept payments by credit card, debit card and PayPal. In the future we will accept other payment methods. If you really need to use another payment method contact us and we will do our best to help you make your desired purchases.